Real Contractors. Real Results.

D2D Field Sales + Unified Intake

YVR Roofing

< 5 sec
Response time
100%
Leads tracked
95%
Field capture (from ~20%)

Company: YVR Roofing, Northern Virginia

Operation: D2D field sales team, 10+ reps

Solution: MainStreet Intake Package + Field rep capture

The Problem

YVR came to MainStreet with a problem most contractors recognize: leads were falling through the cracks. Missed calls, broken forms, texts that went nowhere. Jobs they never knew they'd lost.

The Fix

MainStreet unified their intake — every call, voicemail, form, and text captured, replied to instantly, and logged to their CRM. That problem got solved.

But as their business grew, a second challenge emerged. YVR runs a 10+ rep D2D field sales operation, and field-sourced leads were becoming their primary growth channel. The problem wasn't generating interest at the door — their reps are good at that. The problem was keeping those leads. A rep knocks, gets a promising conversation, and by the time it makes it back to the office it's cold, incomplete, or lost entirely. Rep retention of leads was the bottleneck.

MainStreet Field closed that gap. YVR got one dedicated intake number for their team. Reps text in a lead from the door with their name, AI extracts the details, and it's in the CRM with full rep attribution before they reach the next house. No app. No login. No leads lost in the handoff.

The Result

  • Every rep knock logged to CRM automatically
  • Full rep attribution on every lead
  • Management visibility across the team
  • No leads lost in the handoff from field to office
“We were losing jobs we didn't even know we'd missed. Missed calls, missed forms, and texts. MainStreet replaced our old phone system and tied everything together. Now every lead gets captured and replied to instantly.”

YVR Roofing, Northern Virginia

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